Terms & Conditions
Terms of Agreement
Booking a Language Tour
Please use the enrollment form provided by us for booking your language course. Your travel booking with Columbus Languages Abroad is binding as soon as you have received written confirmation of your enrollment. As a rule, you will receive confirmation within the shortest time possible.
Payment of the Language Tour
After receiving written confirmation of your booking, a 10% deposit of the total language tour price (maximum 250 Euro) is due per participant. The deposit is subtracted from the total tour price. The outstanding balance of your course fees (90% of the total price) is due three weeks before your departure. Please transfer both payments to our bank account.
When a customer defaults on payment of either the deposit or outstanding balance according to previous agreement of payment deadlines and notification of late payment, Columbus Languages Abroad is entitled to rescind the contract and claim compensation for failure to fulfill obligations.
Travel Documents
You will receive informational materials and travel documents approximately three weeks before your departure. These include the language school and respective accommodation (host family, hotel, etc.) addresses.
Classes
Public Holidays
Classes that fall upon holidays of the respective host country are cancelled without replacement. Exact dates for each country's national holidays can be found on the respective webpage for each language school.
Services
Contractually declared services are quoted in our website and specifically the price lists as well as the hereupon referenced information in the written confirmation of enrollment. The information contained in the catalog is binding for Columbus Languages Abroad as it constitutes the basis of the travel contract.
Withdrawal of Participation Before Departure
You can withdraw from your language tour at any time without having to provide reasons for this decision. In your own interests and to avoid misunderstandings, we encourage you to declare your withdrawal in a written statement. If a participant withdraws from the language tour up to four weeks before the scheduled departure, a processing fee in the amount of 10% of the total language tour fees will be assessed. When a withdrawal is received within 2 to 4 weeks before the scheduled departure, a processing fee in the amount of 25% of the total language tour fees will be assessed. When a withdrawal is received less than 2 weeks before the scheduled departure, a processing fee in the amount of 50% of the total language tour fees will be assessed. Should a customer fail to depart for a scheduled language tour or if the cancellation is received less than 3 days prior to arrival, the cancellation feeamounts to 90% of the total language tour fees. Booked services that are not made use of are not refunded. Participants have the right to provide evidence that the organizer's costs are actually less than they are said to be.
Limited Liability
The contractual liability for compensation of damages (not including bodily injury) is limited to the amount of three times the value of the language tour as long as the damage to the customer was neither premeditated nor negligent on the part of the organizer. Although particular services are mediated, Columbus Languages Abroad is only responsible for the mediation of these services and not for the service provision itself.
Exclusion of Claims and Limitations
All considerable claims against the organizer on the basis of default must be asserted within one month of the contractually intended completion of the language tour. In the interest of the customer this should be performed in writing. After this deadline the participant's claims will only be considered valid if he was unable to adhere to this time limit independent of negligence.
